Faulty devices

You've bought a device from us and it's developed a fault.
What do you do?

Bring (or post) the device back to us and we’ll inspect the issue.

We appreciate things can go wrong and that’s why we give 6 months warranty on the battery and 12 months warranty on everything else. 

Please remember that we do not cover physical damages or liquid damages.

All our used devices come with Techbase warranty. More warranty information here.

Assuming your device has a fault and it's not been damaged, please contact us or bring it back to our store.